Dear Travel Partner,
Due to the outbreak of Covid-19 and in the interest of our staff’s well-being, our offices in Johannesburg and Cape Town will be temporarily closed until further notice.
Our call
centre will be closed during this time, however we have a team of dedicated hotshots who will manage our business remotely and they can be reached on the following email addresses:
For existing bookings affected by current travel bans: assist@theholidayfactory.co.za
For existing bookings travelling in the future who are not affected by any current travel bans: ER1@theholidayfactory.co.za
For new reservations: reservations@theholidayfactory.co.za
For account queries: finance@theholidayfactory.co.za
We really appreciate your support and understanding during this very challenging time.
Wishing all our dear friends and partners good health.
All the best,
Your Holiday Factory Team
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